FastRAGPrivacy Policy

Privacy Policy

EffectiveLast updated: December 31, 2025

1. Introduction

Welcome to FastRAG (“we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website and tells you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you:

Identity Data

First name, last name, username or similar unique identifiers.

Contact Data

Email address, telephone numbers, and billing addresses.

Technical Data

IP address, browser type/version, time zone, location, and OS platform details.

Usage Data

Information about how you use our website, e.g. chat logs, document uploads.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly in these circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your fundamental rights do not override those interests.
Where we need to comply with a legal obligation.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. Access to your personal data is limited to those with a business need to know.

5. Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every site you visit.

Questions about your data?

Our team is here to help with any privacy concerns.

Contact Support